ANÁLISE ERGONÔMICA DO TRABALHO E BARREIRAS DE ACESSIBILIDADE NUMA INSTITUIÇÃO PÚBLICA COM SERVIDOR PCD USUÁRIO DE MULETAS

Abstract

Objective: The present study aimed to investigate the ergonomic and accessibility barriers faced by a public servant with a disability (PwD), a crutch user, and proposes recommendations to improve his working conditions.

Method: A Work Ergonomic Analysis (WEA) protocol was used to study the working conditions of a public servant at a university located in Santa Catarina, Brazil. The study subject is a middle-aged male employee with congenital lower limb atrophy who uses crutches. Data collection involved the application of questionnaires, photography, interviews, measurements, and the identification of physical barriers. This material was subsequently analyzed, resulting in a prognosis and ergonomic suggestions.

Results: The employee with a disability was hired to perform administrative tasks in a public educational institution. However, he faces mobility challenges due to the architectural characteristics of the facility, which do not provide adequate conditions for the full execution of his work. Although there is an accessible elevator for wheelchair users, the worker prefers to use the stairs with the aid of crutches. Despite the existence of clear Brazilian laws regarding physical adaptations for people with disabilities, the institution encounters bureaucratic challenges in implementing these measures. From an ergonomic standpoint, various modifications are necessary and feasible to meet the mobility needs of the employee analyzed in this study.

Conclusion: Accessibility is not merely a necessity but a fundamental right for people with disabilities. The results of this study reveal significant accessibility issues within a public institution—issues of interest to society at large. This study provides practical insights on how a public institution can improve working conditions for employees with disabilities and highlights the potential legal consequences of failing to implement these improvements. Moreover, it demonstrates how ergonomics can serve as a valuable tool in promoting accessibility by identifying barriers and proposing solutions.